myvip Privacy Policy

Any player or visitor using the myvip platform is encouraged to read and understand this Privacy Policy. This policy applies to all of myvip's website, mobile platform, and related services.

We handle your personal information with full transparency and accountability. We commit that the personal data you provide will be used only for the purposes stated in this policy and will not be sold to third parties.

By accessing and using the myvip website, you are considered to have accepted and agreed to this policy. If you disagree with any part of the policy, you may stop using our services and contact us at [email protected] to clarify.

The myvip platform collects only the data necessary to improve each service. Data is managed responsibly under a "collect only what is needed" principle.

2.1 — Data Provided During Account Registration

• Name (used for identity verification on login)
• Email address — for communication and account security
• Phone number — for OTP verification and point confirmation
• Date of birth — to verify that the player is 21+
• Password

2.2 — Financial Transaction Data

• Deposit and withdrawal records
• Payment method (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer) — card numbers do not reach us
• Transfer reference numbers

2.3 — Gaming Activity Data

• Game type played and session duration
• Betting history — to verify fair play and check bonuses
• VIP level progression records

2.4 — Technical Data

• IP address — for security and location verification
• Browser type and version
• Device type — to provide the best service
• Cookies and session tokens (explained in §5)

Data is used for the following purposes to keep myvip running properly—

• Account Services: verifying login identity, processing payments, checking VIP status
• Security: preventing account theft and financial fraud, checking suspicious logins
• Communication: account alerts, bonus notifications, 24/7 support services
• Game Integrity: monitoring play patterns to protect fair play, providing responsible gaming tools
• Technical Maintenance: identifying and fixing website issues, improving service quality
• Legal Compliance: maintaining records required by law

We do not use data outside the purposes stated in this policy. If data needs to be used for a new purpose, we will notify you in advance and obtain your consent.

myvip does not sell or rent players' personal information to third parties. However, there are defined conditions under which data may be shared in a limited way when necessary to deliver services—

4.1 — Service Providers

Payment processing platforms (KBZPay, Wave Money, AYA Pay, CB Pay) and server infrastructure providers may only handle the data necessary to perform their services. They do not represent us and are bound by the security standards we set.

4.2 — Legal Requirements

Data may be disclosed as required by law in situations such as court orders or official requests from government authorities. When this occurs, we will notify the player unless legally prohibited from doing so.

4.3 — Business Transfers

In the event of a merger, acquisition, or transfer of myvip's business, player data may be included among the transferred assets. Should this happen, we will ensure that the protections in this policy continue to apply.

Cookies are small files saved by a website in your browser. myvip uses these technologies, which can be broken down as follows—

Essential Cookies

Maintaining login sessions, managing security tokens — these cookies cannot be disabled because the service cannot function without them.

Functional Cookies

Language preferences, keeping you logged in — you can disable these cookies, but some parts of the service may not work properly.

Analytics Cookies

Understanding how the site is used in order to improve the service — these cookies do not contain personally identifiable data.

As long as you continue using the service without deleting cookies from your browser settings, you are considered to have accepted the use of cookies.

We have a policy of deleting data once its purpose has been fulfilled and it is no longer needed—

• Account data: Up to five years from the date the account is closed (for legal record-keeping purposes)
• Game history: Until financial compliance requirements are met
• Financial transaction records: Six years to allow for auditing by both parties
• Support communication records: Two years
• Technical log data: 90 days

When the retention period expires, data is securely deleted or anonymized.

myvip has put in place multiple layers of technical and organizational security to protect players' data—

• SSL/TLS encryption: All data transmitted between the website and server is encrypted
• Database encryption: Information stored in the database is encrypted to prevent unauthorized access
• Access control: Staff may only access data relevant to their own responsibilities
• Threat monitoring: Security checks are carried out on a regular scheduled basis
• Two-Factor Authentication: An additional verification step is required when logging into an account
• Data backup: Regular backups are performed to prevent data loss

As a player on the myvip platform, you have the following rights regarding your personal data—

Right to Access

You have the right to view any data we hold about you. You can make a request at [email protected].

Right to Rectification

You can request that inaccurate or incomplete data be corrected.

Right to Erasure

You can request that your data be deleted, provided this does not conflict with any legal record-keeping obligations.

Right to Restriction

In cases where data must be retained for legal purposes even though you wish to have it deleted, you can request that processing of that data be restricted.

Right to Portability

You have the right to receive your data in a readable file format and transfer it to another service.

Right to Object

You have the right to object to data processing carried out on the basis of our legitimate interests.

To exercise any of these rights, contact us at [email protected]. We will respond within the appropriate period from the date your request is received.

myvip services are intended for players aged 21+ only. We strictly enforce a policy of not collecting personal data from teenagers or children.

If we discover that personal data of someone under 21 has been collected inadvertently, we will delete it immediately and block the relevant account. If a parent or guardian becomes aware of such a situation, please contact us immediately at [email protected].

We may update this Privacy Policy at any time. When changes occur—

• The "Last Updated" date at the top of this policy will be revised accordingly
• If there are significant changes, players will be notified at their registered email address
• Players who continue to use the service after changes take effect are considered to have accepted the updated policy

Until any changes to this policy are decided, the policy as currently stated governs all relevant dealings.

For questions about this Privacy Policy, data requests, or complaints, you can reach our 24/7 support team—

• Live Chat: Contact us directly in Burmese from the website
• Email: [email protected]

myvip is committed to handling players' personal data with the highest priority. Data protection is a core part of our service.