myvip Terms & Conditions

myvip is a digital online gaming service platform for players in Myanmar. These terms and conditions form a legal agreement between the player and myvip.

• These terms and conditions remain in effect for the entire duration of your use of the services.
• myvip reserves the right to amend these terms and conditions for any reason, and any changes will be updated on this page.
• If a player continues to use the services after any amendments have been made, they will be considered to have agreed to the latest terms.
• These terms should be read together with myvip's Privacy Policy and Responsible Gaming Policy.

2.1 Registration Requirements

To open an account with myvip, players must meet the following requirements:

• Must be 21 years of age or older.
• All personal information provided must be accurate and complete.
• Each player may only open one account.
• Third-party personal information must not be used when registering an account.
• Persons residing in regions where myvip's gaming services are restricted are not permitted to access the platform.

2.2 Account Verification

myvip may request verification documents from a player at any time. If the documents are not submitted within 48 hours of the request, the account may be temporarily restricted. Documents that may be required include:

• Myanmar National Registration Card (NRC) or passport
• Proof of current residential address
• Proof of ownership of the payment method used

2.3 Player Responsibilities

Players are responsible for the security of their own accounts and must not share their login credentials with any third party. myvip will treat all activity on a player's account as having been carried out by the player themselves.

The myvip platform is available to players aged 21 and above only. This reflects myvip's firm commitment to protecting Myanmar society and the wellbeing of its players.

• By registering an account, players confirm that they are 21 years of age or older.
• myvip may carry out age verification at any time.
• Any account found to have been opened by a person under the age of 21 will have payments suspended and the account closed.
• myvip's decision regarding age verification is final.

4.1 Deposits

• Minimum deposit amount: 10,000 Ks
• Accepted payment methods: KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer
• Deposits must be made in the player's own name. Third-party deposits are not permitted.
• Processing times may vary depending on the payment method and amount deposited.

4.2 Withdrawals

• Minimum withdrawal amount: 10,000 Ks
• Withdrawal processing time: within 30 minutes to 3 hours
• Withdrawals must be made using the same method used for the deposit. If this is not possible, myvip will provide guidance on how to proceed.
• Withdrawals will only be processed once the player's account verification is fully complete.
• Withdrawal limits may apply during certain periods and will be set in accordance with myvip's operational policy.

4.3 Financial Conduct

Using myvip for money laundering or any form of financial fraud is strictly prohibited. Where such activity is suspected, myvip may immediately suspend the relationship and all payments, and may report the matter to the relevant authorities.

5.1 Welcome Bonus

myvip's welcome bonus is 100% of the first deposit amount — up to a maximum of 500,000 Ks.

• Wagering requirement: The bonus amount must be wagered 20 times before any funds associated with the bonus can be withdrawn.
• Example 1: If you deposit 20,000 Ks, you will receive a bonus of 20,000 Ks, giving a total balance of 40,000 Ks. The wagering requirement is 20,000 Ks × 20 = 400,000 Ks.
• Example 2: If you deposit 1,020,000 Ks, you will receive a bonus of 500,000 Ks (the maximum), giving a total balance of 1,520,000 Ks. The wagering requirement is 500,000 Ks × 20 = 10,000,000 Ks.

5.2 Bonus Withdrawal

• Bonus funds may only be withdrawn as cash once the wagering requirement has been met.
• If a withdrawal is requested after receiving a bonus but before the wagering requirement is met, the bonus amount will be deducted.
• myvip will not cover any losses incurred while playing with bonus funds.
• Bonus expiry: the wagering requirement must be completed within 30 days of the bonus being credited. If not completed within this period, the bonus will be forfeited.

5.3 Use of Promotions

• Promotions are intended for individual players only and may not be shared, sold, or exchanged for cash.
• If myvip detects abuse of any promotion, it may suspend the relationship with the player.

6.1 Game Completion

Players must accept myvip's platform structure and software uptime decisions when playing any game. myvip's decisions on game interruptions caused by technical issues are final and cannot be disputed by players.

6.2 Game Differences

• If a player plays the same game on more than one account at the same time, that account will be closed.
• Bots or automated playing software are strictly prohibited.
• Strategies that exploit game vulnerabilities (arbitrage, bonus abuse) are not permitted.

6.3 Game Results and Payouts

myvip guarantees that game results are fair, determined by RNG (Random Number Generator) and Live Dealer systems. In the event of any dispute, myvip's server records will serve as the final authority.

myvip puts players' wellbeing and safety first. We are committed to creating a responsible gaming environment.

• Players can use myvip's personal wellness tools to review their own playing habits, set personal limits (deposit limit, session limit), and request self-exclusion if needed.
• If you need help, you can reach us in Burmese via 24/7 Live Chat.
• You can read about measures related to problem gambling on the Responsible Gaming page.

8.1 Cases Where myvip May Suspend

myvip may terminate its relationship with a player for the following reasons:

• If any of these terms are violated
• If money laundering or fraud is suspected
• If collusion or cheating methods are detected in a game
• If a player's conduct harms myvip staff or other players
• If required account verification documents are not submitted

8.2 Suspension by the Player

If a player wishes to close their account voluntarily, they can contact myvip's customer service directly. Any remaining balance cannot be withdrawn until active wagering requirements are met, and bonuses will not be refunded.

All content, designs, software, graphics, images and trademarks on the myvip platform are myvip's intellectual property and may not be copied, published or redistributed without permission.

• Copying, modifying or reverse engineering myvip's game platform technology is not permitted.
• Use of myvip's trademark by third parties in any form without permission is prohibited.

To the extent permitted by applicable Myanmar law, myvip cannot be held liable for the following:

• Financial losses arising from betting decisions made by the player themselves
• Service interruptions caused by force majeure events beyond our control
• Data loss caused by the player's own negligence
• Delays or losses caused by third-party services (banks, payment gateways)

myvip protects players' personal data using SSL encryption technology. Full details on how player personal data is stored, handled and disclosed can be found on the Privacy Policy page.

• Players' personal data will be used solely to improve myvip's services.
• Data will not be disclosed to third parties unless required by law.
• Players may request to view, correct or delete their data.

myvip may amend these terms at any time, and changes will take effect immediately on this page. Players are advised to check this page regularly.

• If any provision of these terms is found to be unenforceable under law, the remaining provisions will continue to have full effect.
• If you have any questions about these terms and conditions, you can contact us via 24/7 Live Chat or at [email protected].