Responsible Gaming at myvip
Gaming should be a form of entertainment, not a habit that harms your life — myvip provides limits, support, and a safe environment for you.
myvip's Commitment
At myvip, the wellbeing of our players comes first. We don't just offer games — we provide every player with the tools and information they need to play safely and wisely. Gaming should be a leisure activity, not something you rely on for income.
If you feel there is a problem, you don't have to face it alone — myvip's customer support team is available 24/7 in Burmese.
Personal limit tools — Deposit limits, time limits, and self-exclusion can be adjusted directly from your account.
Gaming history visibility — You can check your gaming history and deposit/withdrawal records at any time.
21+ age restriction — Only players aged 21 and above may open an account and play at myvip.
24/7 Burmese language support — Reach us at any time via live chat or email.
The nature of gaming — Gaming is always an optional form of entertainment, not an obligation.
21 and above only — The myvip platform is intended for adults aged 21 and over. For more details, please see the Terms & Conditions page.
Personal Protection Tools
Deposit Limit
You can set your own maximum deposit amount on a daily, weekly, or monthly basis. Reducing a limit takes effect immediately, while increasing it requires three months' advance notice.
Time Limit
Set a daily play time limit and receive timed reminders. Once you reach the play time you have set, the session will be paused.
Temporary Self-Exclusion (Time-Out)
You can temporarily suspend your play for anywhere from 24 hours up to 30 days. During this period your account access will be blocked, and you can only return once the period has ended.
Self-Exclusion
If you need a longer restriction, you can choose a self-exclusion period from 6 months up to 5 years. During this period, you cannot play by any means — whether from a computer or phone.
Checking your gaming history
You can review your full gaming history, deposit and withdrawal records, and reward history in the History section of your Profile.
Education and support
If you feel something is off with your gambling, you can reach a Burmese-speaking expert instantly via Live Chat. You can also send an email to [email protected].
Warning signs
If you feel gambling is becoming a problem, or you notice any of the signs below, you should get support right away.
Continuing to play to chase back money you have lost
Wanting to hide how much you are spending on gambling or how often you play
Skipping family, work, or school because of gambling
Borrowing money to gamble or running into financial trouble
Feeling anxious or irritable when not gambling, or having strong urges to play
Using money set aside for family or essential needs to gamble
Healthy gambling habits
To keep gambling enjoyable, practice these good habits —
Set a budget before you play and decide on an amount you are willing to lose
Balance your gambling time with time spent with family
When you lose, stop playing — do not try to win it back
Avoid gambling after drinking or when you are in a bad mood
After playing, move your winnings to your bank account and do not reinvest them to keep playing
See gambling as entertainment only, not as a way to earn income
How to set limits
Here is a step-by-step guide on how to apply changes to your limits from within your myvip account.
Log in to your account
Log in to your account via myvip Login and go to your Profile.
Select the Responsible Gaming section
From the Profile menu, select the section labelled "Responsible Gaming".
Choose a limit type
Choose the type of limit you need — deposit limit, time limit, time-out, or self-exclusion.
Confirm
Enter the limit amount or period and confirm with an OTP — the limit will take effect immediately.
How to get help
If you or someone close to you feels that gambling is becoming a problem, reach out through one of these channels for quick support.
Live Chat (24/7)
Click the Live Chat button on the myvip site to connect instantly with a Burmese-speaking agent. Available 24 hours a day, 7 days a week.
Email Support
If you would like to discuss things in more detail, send an email to [email protected]. Limit requests can also be handled through email.
Take control of your play today
Responsible gaming tools are ready to use right now — log in via myvip Login to set your limits, or visit our FAQ to learn more.